Billing Supervisor

Colonial Chemical Solutions, Inc. (CCS), a leading independent chemical distributor throughout the United States, focuses on customer service, sustainability, and innovative solutions for our business partners. Colonial Chemical Solutions, Inc. is a wholly-owned subsidiary of Colonial Group, Inc.Position SummaryThe Billing Specialist Supervisor is responsible for overseeing the billing process for all CCS orders. This person will work directly with multiple internal departments, suppliers, carriers, and other external contacts to fulfill the billing expectations in a timely manner. Under the direction of the Customer Service Manager, the Billing Specialist Supervisor will be responsible for tasks related to billing and customer service. Understanding the priorities of the workload is critical.JOB EXPECTATIONS/DUTIESRespond to customer and inter-departmental e-mails and calls; research billing and inventory issues; determine root causes and work with others to brainstorm and implement solutionsWorks with Credit Manager on various billing issues with any CCS account.Research discrepancies and ensure billing is accurate; correct & troubleshoot errors.Supervisory planning, timekeeping, and lead direct report(s) evaluation reviews with Customer Service Manager.Ensure that deadlines are met in accordance with department closing dates.Ensure customers are invoiced within the Days to Bill average set by Management. Track all reasons for delay and find resolution to ensure quicker invoicing to customer. Create, maintain and distribute reports accordingly.Oversees the invoice process for customer portals.Track, request, and enter CUPS credits for applicable accounts on a monthly or quarterly basis.Oversees and tracks terminal charges.Maintain monthly reconciliation reports with AP for various vendors.Maintains Ethanol Tax spreadsheetMaintains training manuals for all invoicing processes. Trains all direct reports and new hires.Coordinating between operations, sales department, billing, quality and A/P for payments to vendors.Other projects, reports, tasks as assigned by Manager.Qualifications/RequirementsHigh School Diploma or GED is required.AS Degree in Business Administration, Accounting, finance or similar field of study preferred.Minimum 3 years’ experience in billing, invoicing and/or accounts payable responsibilities.Familiarity with the chemical distribution or transportation industries is requiredKnowledge of billing systems (JDE, Bottomline)Knowledge of different charges and financial impacts during deliveries (demurrage, freight charges) desirable.Ability to meet wide variety of customer billing needs (special invoicing required at times).Proficient skills with Microsoft Office Suite including Word, Excel, and PowerPoint are required.Strong computer skills including databases and Customer Relationship Management Systems are required.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds.Eligibility RequirementsHiring is contingent upon eligibility to work in the U.S.Colonial Group, Inc. is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Colonial Group, Inc. prohibits discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. This position description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No part of this position description shall be construed as an employment contract. Employment with Colonial Group, Inc. is at will and constrained by the laws of the state wherein the employee performs the service for the company.Eligibility Requirements: Hiring is contingent upon eligibility to work in the United States.Colonial Group, Inc. is committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Colonial Group, Inc. prohibits discrimination of and will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.