Sr. Operational Excellence Specialist
Job DescriptionPosition SummaryOperational Excellence supports high reliability in the imperatives of quality, experience, finance, workforce, operations, and capacity. The role is responsible for executing on Operational Excellence tactics designed to exceed key performance indicators in quality, experience or finance. The role is a developing practitioner with data, concepts, theories and the methodologies of continuous process improvement and total quality management. The role leverages continuously available data to support the improvement of core processes. The role interacts effectively with stakeholders at all organizational levels including senior executives and providers to result change within the organization. The role is expected to be a partner and champion to the enterprise development of continuous improvement. The role is expected to execute on value stream improvement projects, with effective and efficient operational service delivery across the enterprise. The role leverages the enterprise operational excellence methodology, under leadership direction, to transfer stakeholder perceptions of problems into viable solutions and actionable items. The role manages operational excellence value, and quality to ensure critical deliverables are executed. The role actively participates in community of practice partnerships, education and training, and role models customer service, collaboration, and inclusivity in engagements. Minimum RequirementsBachelor's degree or higher 5 years of experience leading initiatives to improve operational performance using Lean Six Sigma methodologies and/or other continuous improvement methods. Lean Six Sigma Green Belt certification required within the first year of hire. Preferred - Current Lean Six Sigma Green Belt certification Pay Range$68,806.40 - $100,294.48 Other InformationLocation - ECU Health North - Roanoke Rapids, NC Hybrid -3 days onsite a week ECU HealthAbout ECU HealthECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research. General StatementIt is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint. LI-MG1LI-HYBRID