Healthcare Customer Service Team Lead

A company is looking for a Customer Service Team Lead in the healthcare sector. Key ResponsibilitiesLead and coach a customer service team to meet quality and productivity goals Monitor performance and conduct monthly one-on-one meetings Ensure HIPAA compliance and resolve issues affecting operations or client satisfactionRequired QualificationsHigh school diploma or GED required; additional education is a plus 2-5 years of healthcare revenue cycle experience required 2+ years in a lead or supervisory role preferred EPIC experience strongly preferred Proven experience working with multiple systems and databases in a fast-paced setting