Payroll & Tax Associate

Duration: 2+ Months Contract role with possible extension Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Job Description Deliver quality customer service to client clients via phone, e-mail, chat, and other modes of communication including documentation of all interactions. Timely follow up on outstanding items to ensure resolution of issue in alignment with the client Service Level Agreement (SLA). Develop and maintain working knowledge of client products, policies, and procedures. Maintains prioritization and organization of assigned tasks with a significant focus daily, time-sensitive duties. Responsibilities may vary based on assignment and may include internal or external client support, completion of payments and filings, assisting clients with tax agency account registrations or related tasks, tax notice research through resolution, data entry, spreadsheet creation, and data verification. May use systems such as HRIS, Oracle, MasterTax, Prism, Salesforce, BNA, ClientSpace, and Microsoft Office products; existing knowledge is helpful but not required. Demonstrate client values of integrity, service, innovation, partnership, accountability, and respect. Qualifications High School graduate or equivalency. 2+ years of working experience. Payroll or tax experience preferred. Attention to detail with focus on accuracy, completeness, and timeliness. Strong written and verbal communication skills. Ability to manage multiple systems and tasks simultaneously. Excellent customer service and interpersonal skills. Ability to work independently and prioritize in a high-volume, deadline-driven environment. Familiarity with online knowledge bases and research tools. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. xywuqvp All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Ishan bajaj Email: Internal Id: 26-03668