Membership Advisor

Membership Advisor If you enjoy interacting with people and sustaining great rapport with those who are within the fitness community as well as those who would love to be a part of the fitness community, then this is the ideal position for you! As a Membership Advisor you will become the gateway to introducing or reintroducing prospective club members to the importance of being a member at the club but also living a healthy lifestyle!There is no time like the present, please feel free to apply today!Job Description Responsible for generating new sales and memberships for the club, as well as managing member satisfaction and retention.Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Meet or exceed established monthly sales goalsMeet or exceed weekly call goalsMeet or exceed weekly self-generated outreach goalsInfiltrate the surrounding market, produce leads, schedule appointments, and tour prospective membersSuccessfully use and operate membership management software systemGenerate and execute creative ideas to promote membership and programsSystematically follow up with prospective members within the designated time frameMaintain knowledge of club membership pricing and costsMaintain knowledge of club policies and procedures, particularly those related to membership salesSupport and handle membership problems and changes; make decisions in consideration of the club's policies and proceduresEstablish and maintain relationships with members/guests to make all feel welcomeProactively seek out and participate in opportunities to build a member base and promote clubKeep members informed of club events and activities and encourage participationRequirements Physical demands:Must be able to stand, move, walk, and bend for the duration of a shiftMust have ability and willingness to work varied shifts including days, evenings, weekends, and holidaysRequired competencies, education, and experience:High school diploma or GED required, college degree preferredPrior professional sales experience in commission-based role preferredPrior customer service experience highly desiredExcellent communication and interpersonal skillsProficient computer skillsMust be at least 18 years oldCompany Expectations Read, sign, and abide by the policies included in the Team Member HandbookPark in team member-designated areasClub cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep the club neat and cleanAssist with Service DayAssist with acac programs, special events, or activities outside your departmentPromptly return messagesExhibit a positive attitude at all timesDeliver five-star service to members and guests with friendliness, direct eye contact, and a pleasant demeanor at all timesAffirmative Action/EEO Statement acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.Other duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.