Lead Workplace Project Manager

Position Title                     ::     Lead Workplace Project ManagerDuration                             ::      ContractLocations                            ::       Plano TX  Job Description: The Planning and Enablement division of our Global Technology – Workplace Technology group is a team of project managers who love managing technology infrastructure projects as much as you do. Together, you will use a disciplined, innovative and a business focused approach to manage and deliver a wide variety of highly impactful projects for the business. You will work in a stable, resilient, and secure operating environment where you—and the projects you deliver—will thrive.Leverage your deep technical and project management expertise to manage projects, and programs, in a dynamic and fast paced environment, across the firm. As a Lead Technical Project Manager in Workplace Technology , on the Planning and Enablement (P&E) team you will drive the successful planning and delivery of workplace technology projects and programs in our corporate offices that will help reaching business goals across the firm. Leveraging deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, effectively managing resources, budgets, and high-performing teams.The Lead Technical Project Manager role within WT P&E focuses on technical projects from initiation through implementation and includes planning, funding, analysis, design, scheduling, development, implementation, and project documentation. The Lead Technical Project Manager will drive and assure the delivery of all GT technology solutions associated with the Workplace Technology Projects. The Lead Technical Project Manager partners with the Line of Business (LOB) key contacts for all projects and routinely engages with support groups within Global Technology Infrastructure (GT) organization, including Finance, Employee Platforms, and Infrastructure Platforms.The ideal Lead Technical Project Manager will be adept in project management, with a strong background in diverse infrastructure technologies including telecom circuits & carriers, networks, wireless technology, desktop technology, printers, and multimedia. Proficient in project management tools, well-versed in the financial services industry, and knowledgeable about end-user technologies.Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making at all levels of the GT Employee Platforms organization and across Workplace Technology to achieve mutually beneficial outcomes. Job Responsibilities:Develop and execute comprehensive program plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Management of a team of project stakeholders and workstream leads responsible for all aspects of technology project lifecycle, including: Scope development and management.Requirements gathering and documentation.Design of project solution in adherence with GT EP and WT standards.Creation and management of project schedule in Microsoft Project or other project management application.Financial budget creation and tracking.Risk and issue management.Change management.Regular project status reporting.Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Hands-on experience with AI tools and technologies is required, including the ability to apply AI-driven solutions to improve project delivery, efficiency, and decision-makingDemonstrated track record of integrating AI capabilities into project management or technology solutions, including driving adoption, identifying use cases, and delivering measurable business impact through AI-enabled initiatives.5+ years of experience or equivalent expertise in technical project & program management, leading complex technology projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills Excellent oral and written communication skills across functions and teams, up and down the chain of command Partners with key stakeholders to identify project inter-dependencies that may influence project successQualifications:5+ years of experience or equivalent expertise in technical project & program management, leading complex technology projects and programs in a large organization related to new construction.College degree in related technical/business areas or equivalent work experience.Proven history of successful project management. Project management certifications such as PMP, PRINCE2® (Projects IN Controlled Environments), Agile, or Six Sigma are a plus.Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand ManagementProject and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals.Demand Management: Expertise in handling demand management processes with in ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation.Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio.Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track.Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and servicesProactively escalates and addresses decisions or constraints impacting project delivery within the portfolioProven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environmentDemonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activitiesDemonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget.Leadership skills, including the ability to motivate team members to achieve excellence.Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members.Excellent written and verbal communication skills with ability to influence.Independent worker. Effectively manages new direction and a changing work environment.Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.