Field Service Technician

Job Description Company Overview:Castle Hill Gaming (CHG) provides quality gaming solutions to Casinos across the United States. CHG's team utilizes decades of experience, insight, and knowledge to create the most entertaining Class II, Class III and Parimutuel gaming machines in the market. We offer a competitive salary, excellent benefits including company-paid health insurance, company contributions to HSA Accounts, 401K Match, generous paid time off and more.Position Overview:Castle Hill Gaming has an opening for a Field Service Technician. This technical position will focus on troubleshooting, repair, and preventative maintenance on electronic gaming machines and associated equipment.Job Responsibilities:Performs diagnostic checks, maintenance and repairs to all Castle Hill Gaming equipmentProvides basic repair and maintenance to servers and associated equipmentPerforms preventive maintenance on machines (clean, tighten loose hardware and secure loose wiring)Plans and schedules appointments to perform preventive maintenance at the convenience of the customer (Both Internal and External)Conducts installation of equipment and software during upgrades and installsRecords maintenance and repair actions in approved reporting softwareFinds out about ongoing jurisdictional changes, upgrades and modifications and reports them to all appropriate Castle Hill Gaming departmentsPerforms other duties as assignedQualifications:High School diploma or equivalent2+ years technical/electrical experienceQualified to operate a motor vehicle and possess a valid driver's licenseGeneral knowledge of computers and electronicsAbility to safely clean and maintain equipmentAbility to troubleshootExperience with Microsoft Office (Word, Excel, Outlook)Ability to plan, organize, and have attention to detail; adaptable and flexibleCompetent interpersonal, oral and written communication & presentation skillsAbility to work with minimal supervisionOperate in a team environment working with other team members to complete tasksAbility to work varied shifts and overtime as requiredMust be able to successfully pass a background investigationMust be able to obtain and maintain a gaming licenseDaily travel is expected in this roleMust Live within a 45 minutes of Livingston, TXPreferred Qualifications:Technical certifications such as A+, N+, Microsoft or CiscoPrevious experience in the Casino/Bingo service environmentPhysical Demands of this position:To stand, use hands and fingers to handle or feel, reach with hands and arms, and talk and hearTo walk and stoop, kneel, crouch, crawl. sit, climb, or balance. Along with vision abilities of using close vision, depth perception, and ability to adjust focusAble to move and control 550 pounds with the aid of dollies and tools, lift and move 40 pounds short distances without mechanical aid, and frequently lift and/or move 10 poundsWork Environment:While performing standard duties associated with the position, the associate will be exposed to noise levels ranging from quiet to loud, adverse weather conditions, and moving and working around the customers.The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.*** We are not offering Visa sponsorship or transfers for this position, now or in the future.