Senior Solutions Engineer

Overview In this Senior Solutions Engineer role, you will act as a trusted advisor to customers, guiding them through the sales cycle and shaping AI-powered solutions. You’ll partner with Product, R&D, and Engineering to keep customer insights at the center of our offerings. You’ll lead technical discovery, deliver value-focused demonstrations, and design tailored POCs. This is a hands-on role that blends technical depth with cross-functional collaboration to drive customer success at scale. Compensation / Benefitshybrid working policycorporate bonus programequity / RSUshealth and wellbeing supportfamily and time away considerationslocation-based offerings ResponsibilitiesLead technical discovery to identify customer needsDeliver pre-sales experiences articulating Fin's value and tech capabilitiesConduct value-based solution reviews and technical sessionsDesign and lead tailored Proof of Concepts (POCs)Serve as primary resource for RFPs and customer security questionsCollaborate with Product and Engineering to represent customer feedbackBuild trust with customers through empathy and curiosityImprove Solutions Engineering processes and playbooksEnsure ongoing customer success and value realization Key requirementsMinimum 5 years in a technical pre-sales role with C-Level stakeholder managementStrong technical acumen + experience in technical discovery and high-impact presentationsAbility to work independently and in collaborative teamsEffective time management in dynamic environmentsProven ability to communicate value proposition across the sales cycleTranslate complex business challenges into Fin solutions for technical and non-technical audiencesExperience partnering with product and engineering to capture customer feedbackFamiliarity with managing POCs, RFPs, and security-related inquiriesExcellent communication and interpersonal skills; empathy and curiosityWillingness to travel occasionallyProof of eligibility to work in the United Statesempathycuriositycollaborationtechnical pre-salestechnical discoveryvalue-based presentations