Problem Management Coordinator

A company is looking for a Problem Management Coordinator, remote. Key Responsibilities Manages problems throughout their lifecycle from identification to resolution Leads root cause analysis efforts and engages relevant subject matter experts Acts as the primary contact for assigned problems, escalating issues as necessary Required Qualifications Experience monitoring core KPIs and coaching problem owners Ability to learn new platforms quickly with a tool-agnostic mindset Exposure to Windows environments or similar technical ecosystems preferred