Front Desk Associate

Job Description About Us: We are a busy, patient-focused neurology and infusion practice dedicated to providing high-quality, compassionate care. We are seeking a reliable and detail-oriented Front Office Associate to support our growing team.Position Overview: The Front Office Associate is the first point of contact for patients and plays a key role in ensuring smooth daily operations. This position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced medical environment.Key Responsibilities: Greet and check in/check out patients Answer phones and manage incoming calls professionally Schedule appointments and manage provider calendars Verify insurance and collect co-pays Maintain accurate patient records and demographics Handle faxes, scanning, and general administrative tasks Assist with chart preparation and document management Communicate effectively with clinical staff and patients Qualifications: Prior medical office experience preferred (neurology or specialty clinic a plus) Knowledge of insurance verification and basic billing concepts Strong computer skills (EMR experience preferred) Excellent communication and customer service skills Ability to multitask and stay organized Reliable, punctual, and team-oriented Schedule: Part-time (2–3 days per week or as needed) Must be available on clinic days (e.g., Tuesday/Wednesday if applicable) Compensation: Hourly rate: $[insert range based on your market] No benefits (part-time position) Why Join Us: Supportive, team-oriented environment Opportunity to grow within a specialty practice Meaningful work helping patients with complex neurological conditions