Technical Engineer

DSJ Global is currently partnered with a global specialty chemicals company is seeking an Technical Engineer to support customers in the tissue/pulp & paper industry. This role focuses on technical applications, process optimization, and customer support to drive product performance, business growth, and customer retention. This role is also fully remote with up to 50% travel. Key ResponsibilitiesLead end-to-end execution of customer trials (setup, monitoring, data collection, analysis)Translate trial results into actionable recommendations and conversion strategiesCoordinate with internal teams and customer stakeholders to ensure successful outcomesDiagnose customer process issues and recommend effective chemical/process solutionsModel and evaluate customer systems to improve performance and reduce riskProvide alternative solutions based on performance, cost, and compatibilityServe as a trusted technical advisor for key accountsSupport business development with technical inputs for proposals, contracts, and RFQsDeliver expertise for complex or high-risk applicationsPartner with sales teams to support growth and retentionTrain and mentor sales and customer teams on product applications and best practicesDevelop technical resources and toolsCollaborate with R&D to improve products and applicationsEvaluate new technologies and identify opportunities for new applications/marketsContribute to product lifecycle and commercialization effortsEnsure adherence to safety, environmental, and regulatory standardsSupport audits and maintain compliance documentationQualificationsEducation: Bachelor's degree in Chemical Engineering or ChemistryExperience: ~7-9 years in tissue/pulp & paper or related industryStrong knowledge of:Industrial chemical applicationsProcess engineering principlesMicrobiology and chemistryExperience with process troubleshooting, system design, and technical project executionAbility to work cross-functionally and engage with customers