Remote Collections Account Representative

This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home.Training starts April 20th, 2026!!!Work from Home | Full-Time | Competitive Pay + Monthly BonusesJoin ARS National Services Inc. — where your hustle meets opportunity.Why You Should Join Us You're a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine. We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.What's in It for You?$16-18 per hour depending on level of collections experienceHourly rate bump after training graduationPerformance-based monthly bonus opportunities100% Remote – We supply the gear, you bring the energyCareer development + promotion potentialFull benefits (Medical, Dental, Vision, 401k)Vacation and Sick Time begins to accrue right away + 8 paid holidaysA team that supports, trains, and wants to see you succeedWhat You'll DoHandle inbound/outbound calls with empathy and confidenceAnalyze financial situations and offer tailored solutionsNegotiate payment plans, settlements, and full repaymentsStay sharp with quality and FDCPA complianceKeep accurate records and collaborate with team leadsEngage with your team on camera during shiftsWhat You Bring To The TableHigh school diploma or GEDStrong communication skills — assertive, clear, and professionalCritical thinking + active listening = your superpowersComfort with basic math (yes, you'll be working with percentages!)Collections, sales, or call center experience? That's a plus!Basic computer skills & reliable high-speed internetYour ScheduleMon–Fri: 8AM–5PM or 9AM–6PMOne evening per week: 10AM–7PM or 12PM–9PMOne Saturday per month: 8AM–12PM or 9AM–1PMAre You Camera-Ready? This is a remote role, but you'll still be an active, visible part of the team. During work hours, expect to be on camera and engaged — just like in the office (but better coffee and comfier clothes).Let's Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll bring the support.Click "Apply Now"to join ARS and be part of a team that values integrity, commitment, and growth.DISCLAIMER ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.ARS National Services. Be MORE.#J-18808-Ljbffr