Genesys Cloud Architect - Omnichannel CX & IVR Lead

A technology solutions provider located in Raritan, New Jersey, seeks a professional well-versed in Genesys Cloud CX technologies. The role encompasses supporting contact center operations by managing configurations, integrations, and incident responses. Ideal candidates will have strong customer handling skills, relevant certifications, and hands-on experience with the Genesys systems. This is an exciting opportunity to contribute to strategic planning while ensuring top-level performance in a hybrid working environment. J-18808-Ljbffr