Wholesale & Ecommerce Customer Service Coordinator

Our client, a contemporary women's lifestyle brand, is seeking a Wholesale & Ecommerce Customer Service Coordinator to join their team in NYC! Responsibilities Manage wholesale orders in JOOR + Shopify Allocate inventory and coordinate shipments with sales + warehouse Handle EDI, UPCs, retailer compliance, and reporting Support wholesale accounts (order updates, returns, RAs, payment + shipping outreach) Respond to ecommerce customer inquiries and process returns Maintain accurate inventory and monitor sell-through Assist with production projections and PO creation Qualifications 3+ years experience in wholesale/ecommerce operations within fashion Strong knowledge of JOOR, Shopify, EDI and ERP (AS2000 preferred) Detail-oriented, organized, and solutions-driven Comfortable in a fast-paced, growing brand environment with an entrepreneurial spirit Full time on site, 5 days in office $70k-75k Please submit your resume for consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.