Customer Relationship Process Specialists

Customer Relationship Process SpecialistsCustomer Relationship Process Specialists1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Title: Relationship Specialist | Customer Relationship Process SpecialistsDepartment: Relationship Management TeamLocation: Franklin, TN (In-Office)Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PMJoin a Culture Like No Other!Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace – we're a community that thrives on innovation, support, and making a difference.We're looking for a CustomerRelationship Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.Title: Relationship Specialist | Customer Relationship Process SpecialistsDepartment: Relationship Management TeamLocation: Franklin, TN (In-Office)Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PMJoin a Culture Like No Other!Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace – we're a community that thrives on innovation, support, and making a difference.We're looking for a CustomerRelationship Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.Why You'll Love Working Here:Comprehensive Benefits: Medical, Dental, and Vision Insurance.Secure Your Future: 401K with a generous company match.Time to Recharge: Generous PTO – start accruing from day one!Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.Growth & Coaching: Learn from industry professionals committed to your success.Diverse & Inclusive: We embrace what makes each team member unique!Your Role:As a Customer Relationship Specialist, you'll be the trusted guide for our clients, working closely with the team to deliver timely, professional, and compassionate service.Work collaboratively to manage client files from start to finish.Ensure all necessary documentation is submitted on time.Communicate updates clearly and promptly to clients.Manage live calls, emails, and team chats while maintaining Salesforce records.Provide personalized support to ensure clients understand every step of the process.What You Bring:A passion for delivering exceptional customer service.Strong time management, communication, and organizational skills.A positive, adaptable, and team-oriented mindset.Proficiency in Excel, Google Sheets, and GSuite.Prior customer service experience – a must!Ready to Make a Difference?This is more than just a job – it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team!Location: Franklin, TN (In-Office)Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PMSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Wesley Financial Group by 2xSign in to set job alerts for "Customer Relationship Specialist" roles.Customer Service Representative - RemoteCustomer Service Representative - RemoteNon-Acute Customer Service Specialist (Hybrid)Acute Customer Service Specialist HybridCustomer Service Specialist [Hourly Base + Annual Incentive]Customer Relations Representative - State Farm Agent Team MemberBrentwood, TN $38,000.00-$60,000.00 1 year agoCustomer Relations Representative - State Farm Agent Team MemberCustomer Service Representative - Work From Home (Bartlett, TN)One Stop Customer Service RepresentativeClient Relationship Consultant 1-4 (Banker) Franklin TNNashville, TN $19.00-$21.00 14 minutes agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr