Remote Customer Care Specialist - Accommodations & SSD
A consulting firm is seeking a Customer Care Specialist (Accommodations) based in Reston, VA (Remote). The role involves managing escalated cases, ensuring customer satisfaction, and accurate data entry. Candidates should have 3-5 years of relevant experience and strong organizational skills. Knowledge of disabilities and tools like Smartsheets is preferred. This position offers a chance to contribute meaningfully while navigating a fast-paced environment, supporting students with disabilities in critical processes.
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