Executive Housekeeper

The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department to ensure a clean, safe, and welcoming environment for guests and employees. This role manages housekeeping staff, maintains brand cleanliness standards, and ensures efficient operations that support guest satisfaction and hotel profitability.Key ResponsibilitiesLead and manage the housekeeping department including supervisors, room attendants, housepersons, and laundry staff.Ensure guest rooms, public areas, and back-of-house spaces meet brand and cleanliness standards.Develop and maintain housekeeping schedules to ensure proper staffing levels based on occupancy forecasts.Conduct routine inspections of guest rooms and public areas to ensure quality standards are met.Manage inventory of housekeeping supplies, linens, and equipment.Control departmental expenses while maintaining high standards of cleanliness.Coordinate with the front desk and maintenance teams to ensure rooms are ready for guest arrival.Respond promptly to guest requests and resolve housekeeping-related concerns.Train, coach, and develop housekeeping staff to maintain service standards.Ensure compliance with safety, sanitation, and OSHA standards.Assist with budgeting, forecasting, and departmental reporting.QualificationsMinimum 3–5 years of housekeeping management experience in a hotel or resort environment.Experience managing large teams in a hospitality setting preferred.Strong leadership, communication, and organizational skills.Ability to work in a fast-paced, guest-focused environment.Knowledge of hotel property management systems preferred.Ability to lift up to 25 pounds and stand/walk for extended periods.Flexible schedule including weekends and holidays.Preferred QualificationsExperience leading a housekeeping team at a hotel. Bilingual (English/Spanish) preferred due to diverse workforce.