Registration Manager

An Amazing Career Opportunity for a Registration Manager This position will work remotely in the US. Preference is to work in the East Coast Region. Who are we? At Questex, you can make an impact by helping suppliers and buyers connect more efficiently and effectively. Questex is a leading global events, media, and business information company, yet we are still a place where your voice is heard, and your ideas are appreciated. You can make an immediate difference in our success while advancing your career. Questex drives business forward through a rich engagement platform centered on leading events and surrounded by data insights and digital communities. Check us out here: www.questex.com We have an exciting opportunity for a Registration Manager to join our Event Performance Team. This role will lead the end-to-end registration process across our live and virtual events, encompassing advanced event technologies and strategies that drive attendee engagement and operational excellence. If you are a proactive problem-solver with strong vendor management experience and a passion for improving event workflows and customer experience, this may be the perfect fit for you. As our Registration Manager, you’ll support Questex’s success by: Leading the full lifecycle of registration, ensuring accuracy and timeliness of all deliverables Collaborating with internal stakeholders and vendor partners to optimize registration strategy Managing our registration platform (currently Maritz/CDS), generating reports, and traveling onsite to oversee execution and train event staff Developing cross-functional processes that capture valuable data and drive efficiency and cost savings Evaluating onsite signage and registration layouts to enhance the attendee and exhibitor experience Supporting complementary event technologies such as mobile apps, agenda platforms, and project management tools Your Experience and Education Include: 3–5+ years of event management experience Strong knowledge of event technology and attendee registration optimization Advanced skills in registration platforms, project management tools, and Microsoft Office A collaborative, solutions-oriented mindset with the ability to work across teams Excellent written and verbal communication skills across various audiences Experience supporting large-scale events, especially from a planning and technology perspective Willingness to travel to 8–12 tradeshows annually Who you are as a Team Member: You proactively seek to adopt and implement diversity into your work, valuing diverse backgrounds, experiences, and thinking You embrace creating and nurturing a culture of diversity, inclusion, and belonging Exceptional communication skills, both written and verbal Strong team player with the ability to work well with others Why Apply? Why we are here: Helping people live longer and live better by focusing on the Experience Economy What we do: We connect buyers and sellers How we do it: Easy to work with. We deliver superior results and provide world-class experiences Our DNA: Collaboration, Honesty & Transparency, Curiosity, Growth, Fun, Purpose Driven Our Culture At Questex, we listen to each other and to our customers. We have fun in a fast-paced, vibrant, and supportive environment. We’re big on ideas, not on rigid processes, rules, or org charts. We know that life can be unpredictable, so we’re flexible and adaptable to change. Your Initiative At Questex, you will join a fast-growing company of bright and ambitious but easygoing people from a diversity of professions, experiences, and backgrounds. We keep it real. Like to take the lead? Go for it! We encourage innovative thinking and action. Whether you like to create things, manage things, or sell things, you can make your mark at Questex. Our Rewards / What We Offer Questex celebrates the contributions of every member of our team by providing a dynamic and caring work environment, with a competitive benefits package designed to ensure our employees’ physical and mental health are a top priority. The expected base salary for this position ranges from $70,000 to $75,000. Salary offers are based on relevant skills, training, experience, education, and, where applicable, licensure or certifications. Market, geographic, and organizational factors are also considered. Benefits include: Vacation: 15–20 days depending on years of service 12 Paid Holidays FitOn Health access (in-person and online classes) Health and Welfare Benefits (medical, dental, vision, life, and others) Cariloop Membership Program to support employees with caregiving needs Parental Leave Online Educational Learning Library with over 16,000 courses Access to Mental Health Resources (Talkspace, Ginger Virtual Behavioral Health) 401k with Matching Contributions and educational webinars Mission-driven culture with an enthusiastic, professional team Work-life balance Discounts through various partnerships DEI Mission Our mission is to create inclusive experiences and opportunities for all, empowering individuals and communities, ensuring that everyone can see themselves represented in our offices, virtual spaces, and our work. With offices in Washington D.C., Singapore, and the United Kingdom, and a wide span of remote locations in the US, we are always on the lookout for talented people to join our team. Questex is an Equal Opportunity Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Gender Expression/Age/Military or Veteran Status/Citizenship Status, or other protected characteristics under federal, state, or local law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.