Tech/Customer Support - 2nd Shift

Tech / Customer SupportWe’re hiring a Tech / Customer Support professional to join a growing customer solutions team in the Tulsa area. This is a long-term opportunity with a company that supports residential and commercial customers through innovative smart technology and connected device solutions. If you enjoy helping people, solving technical issues, and working in a fast-paced support environment, this is a great opportunity to grow your technical and customer service career.💵 Pay & SchedulePay: $17-18/hourSchedule: 2nd Shift- 2 PM- 10:30 PM | Five days/week including one weekend dayLocation: Full-Time | On-Site | Tulsa AreaType: Contract-To-Hire | Long-Term OpportunityOvertime: Flexibility to stay late or arrive early based on business needs🚀 What You’ll DoProvide phone-based technical and customer support to residential and commercial clientsTroubleshoot connected devices, monitoring equipment, and smart technology systemsResearch customer concerns and identify effective solutions while maintaining professionalismDeliver a calm, positive customer experience during high-volume support callsDocument customer interactions and update account information accuratelyEscalate complex technical issues appropriately while following company proceduresMaintain service quality standards and support overall customer satisfaction goals👀 This Role is a Good Fit ForCandidates with prior technical support or customer service experienceIndividuals comfortable troubleshooting basic hardware, software, or connected devicesProfessionals who communicate clearly and remain patient under pressurePeople who enjoy helping others and solving problems over the phoneTeam-oriented individuals who thrive in fast-paced environmentsDetail-oriented candidates with strong computer and multitasking skills✅ RequirementsPrevious technical support or call center experience requiredStrong customer service and communication skillsAbility to navigate multiple computer systems efficientlyMinimum typing speed of 30-40 WPM preferredStable work history and dependable attendanceHigh school diploma or GED requiredAbility to pass pre-employment screenings including background check and drug test🏢 Work EnvironmentProfessional office and call center environmentClimate-controlled facility with team-oriented atmosphereFast-paced setting with consistent inbound and outbound customer interactionPosition requires extended periods of sitting, computer use, headset communication, and multitasking throughout the shiftSchedule flexibility required based on operational and customer support demands👉 Apply today to learn more about this long-term opportunity with a growing customer support and technology team.Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011