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Hospitality Customer Service - Hotel Reservations (Remote)

MediumBaltimore, MDMay 1st, 2026
Hospitality Customer Service – Hotel Reservations (Remote) Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You'll handle hospitality customer service , provide hotel booking support , and guide travelers through the reservation process —all from your home office. Key Responsibilities Assist clients with hotel reservations , hospitality services , and travel planning Provide accurate details on hotel amenities , pricing , and availability Manage and update booking details and guest profiles Communicate promptly and professionally via phone, email, and online platforms Qualifications Strong customer service and hospitality communication skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet connection Experience in hotel reservations , hospitality service , or guest relations is a plus What We Offer Flexible remote schedule Full training and access to travel booking systems Supportive team environment Income-earning possibilities based on performance Travel discounts and hospitality perks $35,000 - $65,000 a year J-18808-Ljbffr