Enterprise Architect Remote - Northern VA preferred; other states considered: CA, CO, FL, GA, I[...]

Overview SuccessKPI is a global company with a vision to inspire and enable next generation experiences. We are a fully remote team that values life-work balance and flexible work environments. We seek innovators and builders to help shape the future of our organization.We highlight a diverse and inclusive workplace and encourage employees to bring their authentic selves to work. We offer competitive benefits and a culture where you have a voice at SuccessKPI.Open Positions We are seeking both an Associate level Analytics Consultant and a mid-level Analytics Consultant. See responsibilities and qualifications for details.What You'll Do The Analytics Consultant is a self-driven individual with a proactive mentality who enjoys helping organizations solve complex business and technology problems. You will interact with internal senior leadership and quickly ramp up to interact with customers and prospects. If you are smart, driven to succeed, enjoy learning new technology, and like working with numbers and analytics, you will succeed here.Job Location: Remote Work, USA. Candidate must reside in CA, CO, FL, GA, IL, ID, IN, MA, MD, MI, MO, NE, NC, NJ, PA, TN, TX, VAWhy work for SuccessKPI:Opportunity to work for an organization with a diverse and dynamic cultureFast-growth global company in analyticsCareer development and growth opportunitiesIndustry relationships and collaboration with leadershipYou have a voice at SuccessKPIWhat You'll Bring:Bachelor's degree or related experience7+ years in Senior Analytics/Analytics Consulting or related areas for Senior role; 1+ year for AssociateAWS certification or related cloud experienceStrong SQL and data analytics skills; experience with Power BI/Tableau/MicroStrategy is a plusExperience with CCaaS and virtual work environmentExcellent communication and collaboration skillsAbility to work independently and as part of a distributed teamAbout SuccessKPI Inc.:SuccessKPI provides an AI-rich SaaS analytics and automation platform for contact centers, combining data lakes, BI, quality management, and real-time playbooks to improve customer experiences.For more information, visit successkpi.comSuccessKPI is an Equal Opportunity Employer – M/W/D/V/GI/SO/ALocation & Roles Location: Remote – US Work from Home. Some roles may have region-specific requirements.Senior Analytics Consultant – Remote, India or Poland Location: Remote work from home – India or Poland. In Poland, this is a full-time B2B contractor position.What You'll Do:Leverage analytics tools to derive business insightsCollaborate with clients and internal teams to design and deliver call center analytics solutionsWork with IT and business clients to align needs with capabilitiesDesign and build systems using AI/ML tech stackLead client workshops and maintain knowledge baseWhat You'll Bring:Bachelor's degree; 7+ years in analytics roles; AWS certs a plusExperience with MicroStrategy and SQL; RedShift a plusSpeech & Text analytics experience and data flow knowledgeStrong communication and remote-working capabilityAbout SuccessKPI Inc.:Same as aboveSenior DevOps Engineer Location: Remote – USA; candidates near McLean, VA preferredWhat You'll Do:Design, build, and maintain scalable, secure infrastructure on AWSDevelop and manage CI/CD pipelines and on-call supportAutomate infrastructure management and monitoringEnsure security and compliance across infrastructureWhat You'll Bring:8+ years in DevOps/SRE/Operations in cloud-first environmentsStrong AWS, scripting (Python, Bash, Node.js), Docker/KubernetesCI/CD tooling and infrastructure-as-code (Terraform, CloudFormation)Excellent collaboration and communication skillsAbout SuccessKPI Inc.: same as aboveLocation: Remote; optional on-site near McLean, VAReports To: CTO/Finance Leadership as applicable#J-18808-Ljbffr