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Account Manager
Naperville, ILApril 2nd, 2026
Overview: Darwill is a nationally recognized print and marketing communications firm based in the west suburbs of Chicago. As a premier provider of complex marketing products, including direct mail, employee communications and marketing collateral, we influence excellent results for CMO’s, Directors of Marketing and Print Production Professionals by providing ideas, workflow solutions, cutting edge production technologies and a seamless execution process. Our diverse product offering includes data acquisition, email appends, integrated marketing services, production workflows, custom print production, direct mail solutions, fulfillment and complete lettershop, bindery and mailing services.Location: Oakbrook, ILResponsibilities/Essential Functions:Transition of marketing campaigns from the Sales team, accurate & timely placement of campaigns into the WingMan system.Acts as the day to day client contact, focused on execution and project management and maintain timely delivery of marketing efforts.Execution of monthly workflow, data files, client mail plans and reporting.Consistently monitors, accurately identifies and assesses scope changes and the impact to the production schedule and budget of a project then communicates with inter-departmental team project status.Strong attention to detail, problem solving abilities and strategic thinking.Ability to work independently in a team environmentResponsible for developing, defining, scoping, and documenting project requirements, as well as implementing project and program services both internally and with the client.Prepares final billing by gathering information from internal functions.Along with Sales, identifies new opportunities and implements strategies to drive future demand of company products and services that increase sales revenue and improves profitability.Required Skills:Well organized with strong project management skills and strategic planning abilities.Manage projects and programs in a professional manner with a very high attention to detail in a fast-paced environment.Demonstrates a high level of initiative and works well in a team environment with minimal direction.Excellent communication skills both written and oral, with strong interpersonal and client service skills.Able to be a team player through relationships, cross-training and being able to back up other team members as needed.Problem solver with the ability to drive change within multiple levels of the organization.Strong working knowledge of Office Suite especially strong in Excel for Matrix and reporting.Proactively seeks opportunities to increase knowledge, skills and abilities.Education:Bachelor’s degree in Business, Marketing or related area with 1-3 years of experience or commensurate combination of education and work experience in the Print, Direct Mail, Direct Marketing, Advertising or Business Services related industry.Work Environment/Physical Demands:This job requires you to sit in a cubicle or office, on a computer (1 or more monitors) for the majority of the day.May be required to work extended/evening hours and weekends as needed.May require travel to other local Darwill locations (e.g., Oakbrook Terrace, IL and McCook, IL) on a regular basis.
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