Casualty Claims Examiner ($2,500 Sign-On)
Location: Richardson, TX
Salary range: $69,700–$105,000 (commensurate with experience and location)
Sign-On Bonus: $2,500
Work schedule / hybrid structure: Core hours Monday–Friday, 8:00AM–4:30PM CST. 3 days in-office per week. Flexibility may be needed for early/late shifts.
Orientation period (Training & Transition 6 months): Monday–Friday, 8:00AM–4:30PM CST; up to 4 days in-office per week until fully oriented.
Position: Casualty Claims Examiner. Deliver world-class service to clients through investigation, coverage determination, liability assessment, and bodily injury claim resolution.
Job Requirements
Minimum five (5) years of Bodily Injury claims handling experience
Prior private passenger automotive liability claims experience
Active adjuster license at time of hire
Outstanding customer service and professional communication skills (oral & written)
Understanding and compliance with Department of Insurance Guidelines and Requirements
Exceptional negotiating skills
Proficiency in Microsoft Office programs
Highly organized and capable of multi-tasking in a fast-paced, high-volume environment
Litigation handling experience preferred but not required
Demonstrated good judgment
Job Duties and Responsibilities
Provide customer service to policyholders and prospective policyholders, communicating and guiding them through the claims process
Ensure coverage for each loss and all policy provisions before processing payments
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and appropriately elevate findings
Use provided claims tools to evaluate liability and extent of damages
Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
Negotiate claim settlements with insureds, claimants, and/or attorneys from letter of representation through settlement or verdict
Authorize negotiated payment for established damages within designated authority
Submit authority requests for evaluations that exceed personal authority
Ensure all compliance requirements are met in a timely and professional manner and per guidelines
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as needed for high exposure or unusual loss findings
Perform other duties as assigned
Benefits
Comprehensive Total Rewards program with personalized coverage for you and your family's overall well-being
Market-competitive compensation, 401(k) savings plan with 6% match, performance and recognition-based incentives, tuition assistance
Additional benefits including mental health care, fertility, and adoption assistance
Workplace flexibility via our GEICO Flex program, allowing work from anywhere in the US for up to four weeks per year
Equal Employment Opportunity & Disability Accommodations
GEICO is an equal-employment-opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities unless it imposes undue hardship. We are committed to a workplace free from discrimination, harassment, and intimidation.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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