Remote Customer Relationship Manager

Are you a strategic sales professional who thrives on building meaningful client relationships and turning complex challenges into smart solutions? Do you enjoy owning your territory, driving growth, and making a measurable impact? If so, Tech Soft 3D wants you on our team! At Tech Soft 3D, we empower businesses with cutting-edge Industrial Applications solutions. As a Customer Relationship Manager, you’ll lead and grow sales for our Industrial Applications product portfolio across the U.S. region. This isn’t just about closing deals - it’s about creating long-term partnerships and delivering comprehensive, team-based solutions that truly solve customer challenges. This is an exciting opportunity to work with a leading software solutions provider! This position is based in the US Eastern time zone.What You Will Do:Build & Grow Your PipelineProspect new opportunities through phone, email, virtual, and in-person meetingsQualify inbound leads and convert them into strong business opportunitiesProfile customers and conduct market research to identify growth potentialDrive Strategic SalesConfidently address technical objections and articulate product architecture advantagesIdentify decision-makers and cultivate lasting relationshipsAnalyze usage patterns to uncover upsell opportunities, including enterprise solutionsMeet and exceed ambitious sales goalsDeliver Value Beyond LicensingMove beyond traditional sales approaches to offer comprehensive, customer-focused solutionsInnovate and test new outreach and engagement strategiesCollaborate cross-functionally with Sales, Marketing, and FinanceOwn Your Territory PerformanceManage and optimize your CRM sales funnel for accuracy and conversionProvide weekly updates, forecasts, and quarterly projectionsMonitor market trends, competition, and pricing insightsRepresent Tech Soft 3D at tradeshows, conferences, webinars, and user eventsTravel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships. The Qualifications: 5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience)Proven ability to negotiate effectively and address both technical and business requirementsStrong track record of prospecting and closingConfident engaging stakeholders at all levels, including Director and executive leadershipDeep product knowledge with compelling presentation skillsExcellent written and verbal communication skillsHighly self-motivated, organized, and able to manage multiple priorities independentlyFlexible, proactive, adaptable, and results-driven Bonus Points If You Have:Experience selling CAD/CAM, PLM, ERP, MES, or QMS software solutionsExperience working within an international companyStrong industry network and market insight Reasons NOT to Apply: We believe in matching great talent with the right roles. You might want to pass on this opportunity if:You prefer a slow-paced environment that resists changeYou expect rigid job boundaries and minimal cross-team collaborationYou’re uncomfortable working across global time zones or adapting to evolving prioritiesYou prefer highly structured oversight over autonomous, results-driven workYou don’t like to have fun! Benefits and Other Cool Stuff:Our employees enjoy an extraordinary benefit package, including robust medical, dental and vision plans for employees and spouse/domestic partners and dependents, life insurance coverage, retirement savings, exceptional paid time off, holidays, 12 weeks’ paid parental leave and paid sabbaticals every few years. Not to mention, the cool perks you get as a “Techsoftian” … fun culture, a relaxed and inclusive environment, awesome leadership, continuous learning, flexibility in your daily schedule, a charitable donation matching program, home office reimbursement program (and monthly internet), an amazing employee recognition program (winners get an all-expense trip to somewhere in the World!) and an authentic workplace where you can truly be yourself.  Check out our people here: https://www.youtube.com/watch?v=7pJMdhYuJtc The salary for this role is based on a combination of factors, including experience, education, and any special skills or expertise you bring. The pay range is $120,000 – 130,000/year which includes base salary plus commission. Ready to take your sales career to the next level? Apply today and become part of our dynamic team at Tech Soft 3D!