Guest Services Agent / Night Auditor

We’re looking for an upbeat and customer driven Guest Service Agent to assist guests during their stay while working closely with our other departments. Responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and operations running smoothly. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Balance the cash drawer and log receipts Skills An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight Job Types: Part-time, Full-time Pay: $12.50 - $13.50 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Evening shift Holidays Night shift Weekend availability Education: High school or equivalent (Required) Experience: Hotel Experience: 1 year (Preferred) Front Desk: 1 year (Preferred) Work Location: In person