Operations Assistant

About Us: Traverse Therapy Services is a leader in providing compassionate, evidence-based psychiatric and behavioral health services. We are dedicated to improving the lives of individuals through personalized care and professional excellence. As part of our growing team, we’re seeking a unique individual who can bridge clinical administration and technical communication. Position Overview: A successful operation assistant should support the daily functions of our operations team. This role involves a wide range of administrative and logistical tasks to help ensure smooth business operations. An operations assistant should be detail-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment. Responsibilities include supporting process improvements, coordinating internal communications, maintaining records and documentation, and assisting with scheduling, reporting, and general office support. Operations Assistant Duties: Oversee daily operations to ensure efficient work flows across various departments Track performance metrics and conduct audits on a regular basis to maintain quality. Partner with management to identify and implement process improvements. Ensure compliance with internal policies, privacy laws, and industry standards, with a large focus on medical records management. Collaborate with leadership and clinical teams to develop operational goals, priorities, policies, and procedures. Strong communication essential to coordinating with executive, clinical, and HR teams. Manage and assist with documentation and software/ system setup. Requirements High school diploma or equivalent; an associate’s or bachelor’s degree in business administration or a related field is preferred 2 years of experience in an administrative, operations, or support role Solid project management, leadership, and problem-solving skills Strong organizational and time management skills with the ability to multitask and prioritize effectively Excellent written and verbal communication skills Proficient in Microsoft Office Suite, Google Suite, and general office software Comfortable working databases and digital filing systems Strong attention to detail Ability to work both independently and as part of a team Professional demeanor and a proactive, problem-solving attitude Job Type: Part-time Pay: $28.85 per hour Expected hours: 20 – 30 per week Benefits: Flexible schedule Work Location: Remote