Account Management Director - Defense and Munitions

Job DescriptionReporting to the Sr Director (Lockheed Martin) Missiles and Fire Controls Customer Business team, this position is responsible for the identification, management and implementation of projects and pursuits linked with the continued expansion of business activities. The position will manage a portfolio of accounts representing $120M+ per year, within the Defense and Space business segment. This role will lead a cross-functional team of Sales and Customer Support and other functions to create and achieve the Annual Operating Plan and 5-year Strategic Action Plan for the customer portfolio. They will be accountable for growth activities by coordinating pursuit support from the sales team, and for customer satisfaction by ensuring that all products and services are supported in an efficient and effective manner.ResponsibilitiesKey Responsibilities:Responsible for defining and executing a customer business and support strategy for assigned accounts that serves a diverse and complex customer base, in a proactive manner, anticipating customer needs and competitor actions and driving results through their direct actions and through matrix leadership.Lead and manage the internal Customer Core Team MOS to achieve all financial and customer satisfaction goals for the account portfolio and ensuring tools in place for application/use by the broader team.Lead and manage the external Customer MOS to achieve all financial and customer satisfaction goals for the account portfolio.Develop and foster customer relationships at all levels within customer organization, including executive level, and facilitate C-Suite level relationships between the customer and Honeywell Aerospace.Co-Lead along with account sales managers the new business pursuits and execution including ideation, strategy, proposal, negotiation and closing to achieve portfolio and overall Business Team wins targets.Ability and willingness to learn how the customer and their systems manage procurement and sourcing activities and processes, leveraging that knowledge into successful sales/growth pursuits for HoneywellCoordinate demand signal for key pursuits and RMU programs aligned to portfolio and loaded to the demand teamPresent at customer (Lockheed Martin) and leadership meetings regarding account status, challenges, solutions, pursuits, and customer insights. Review and prepare regional STRAP input for assigned region including alignment with Enterprise leaders Briefing up to and including President/CFO levelParticipate and/or lead special initiatives or projects including development of tools, engagement with functions, process improvements, and kaizens to improve business performance and results.QualificationsYOU MUST HAVE5+ years leadership experience, OEM or International customer service/supportCustomer Account Management experience.Experience leading large sales / program management teamWE VALUEBachelor's degreeExperience in Defense and Munitions Experience with Earned Value ManagementProject management / leadership experience, OEM /support or logistics related requirement with US Defense Prime ContractorsLeadership: Experience to overcome obstacles, succeed in the face of adversity, and deal with ambiguity. Must know how to effectively influence and lead others across functions to get things done. Business Acumen: Mature business and financial acumen to discern risks/opportunities of key strategic programs at customers and Honeywell. Customer Knowledge: Knowledge of the customers, key players in the organization, strategic priorities. Product Knowledge: Breadth and depth of product knowledge, for both Avionics and Mechanical Commercial Transport products. Sales Expertise: ability to understand, identify and clearly articulate specific value propositions relative to the competition.Ability to construct multiple product proposals, indicating potential system and services integration concepts and benefits. Program Management: Ability to manage multiple projects on time, report out on action status, and provide clear verbal, and written customer status. Experience in using customer relationship management tool (e.g. SFDC) to manage accountsCommunication skills: Excellent verbal and written communication skills. Knows when and how to communicate to optimize potential for success with customers and internal to Honeywell. Must be a good listener. Negotiations: Can negotiate skillfully in tough situations with both internal and external groups, can win concessions without damaging relationships, gains trust quickly of other parties in the negotiations, able to close sales deals Impact / Influence: Ability to influence outside of one's sphere of control.The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.This position is incentive plan eligible.In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at HoneywellThe application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.