Plumbing Customer Service and Dispatcher

Benefits:High quality chairWork from homeBonus based on performanceEmployee discountsOpportunity for advancementPaid time offWe are looking for a great team player and fun personality to fill our Customer Service Rep (CSR) and Dispatcher Role. Our Dispatchers are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales.Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must. We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment!Our MissionWe’re changing how people view plumbers.We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.We’re local, essential, and fun. We’re bluefrog®.Our ValuesWe value transparency: We make things easy for customers, with clear options and clearer communications in every situation.We value respect: We respect our work, our team, our customer, and ourselves. We’re on time every time, with the right fix at the right time.We value solving real problems: We never settle for bandaids, we fix the root-causes.We value team culture: We’re enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.ResponsibilitiesPhone Sales and SupportHandle all inbound inquiries (Phone, online, etc.)Set and manage the schedules of the techniciansEmpathetic to the Customer’s SituationsQualificationsHard WorkingLoves to be part of a teamGreat Sales, Customer Service and Phone SkillsProblem solver and critical thinkerStrong Computer SkillsMulti-taskerOrganizedFlexible work from home options available.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.