Data Entry/Order Processing Specialist
Description:
Position Summary
The SMTI Data Entry / Order Processing Specialist is responsible for accurately entering customer orders into the MRP system, issuing sales orders to the production floor, and supporting internal logistics and shipping cost research. This role is strictly internal-facing and does not involve direct communication with customers. Accuracy, attention to detail, and adherence to internal procedures are critical to success in this position.
Key Responsibilities
Enter customer orders accurately into the MRP system
Create, process, and issue sales orders to the production floor
Verify order details including part numbers, quantities, revisions, and due dates
Research and obtain shipping pricing using approved carriers and internal tools
Coordinate internally with production, planning, and shipping departments
Ensure all data entries comply with internal quality and documentation standards
Maintain organized digital records and order documentation
Support audits, traceability, and order history retrieval as needed
Identify discrepancies or missing information and escalate internally
Requirements:
Required Qualifications
High school diploma or equivalent
Prior data entry or order processing experience preferred
Strong attention to detail and accuracy
Basic computer proficiency with Microsoft Office (Excel, Outlook)
Ability to follow defined procedures and work with minimal supervision
Strong organizational and time management skills
Preferred Qualifications
Experience working with MRP or ERP systems
Experience in manufacturing or industrial environments
Familiarity with shipping carriers and basic freight pricing
Experience in ITAR-regulated or quality-controlled environments
Work Environment
This position is primarily office-based within a manufacturing environment. The role requires frequent interaction with internal departments including production, planning, and shipping. No customer-facing communication is required.