Experienced Service Advisor-CMA's Williamsburg Ford

Description: Experienced Service Advisor – High Volume | Closed Sundays | $75k–$125kAre you an experienced Service Advisor who wants to make strong money without sacrificing yourlife?CMA Williamsburg Ford is growing fast, our service drive is busy, and we’re adding another experienced ServiceAdvisor to keep workloads manageable and customer experience strong. This is a high-volume, well-run operation withleadership that understands how advisors succeed.What You Can Expect$75,000–$125,000 earning potential (based on experience and performance) Closed Sundays Consistent car count and steady workflow Performance-based pay with clear expectationsSupportive leadership focused on long-term successCareer growth opportunities within CMA’s dealership networkTeam structure designed to help advisors win—not burn outWhy CMA?Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. Our teammembers are owners, and that ownership mindset drives accountability, stability, and career growth. We believe greatadvisors succeed when expectations are clear, workloads are fair, and leadership has their back.If you’re tired of chaos, unclear expectations, or feeling unsupported, this is a place where process, teamwork, andaccountability matter. Requirements: What You’ll DoManage a daily service lane and build long-term customer relationshipsWrite accurate repair orders and clearly explain recommendationsCommunicate effectively with technicians to keep work moving efficiently Proactively update customers throughout the repair processDeliver a professional, customer-first experience on every visitWhat We’re Looking For4–5 years of experience as a Service Writer or Service Advisor in a franchised automotive dealership environment, with a proven ability to handle a consistent workflow, maintain accurate repair orders, and deliver a professional customer experience.Demonstrated success in a high-volume service drive, including managing a steady car count, coordinating with technicians, and maintaining strong communication under pressure.Proven ability to build long-term customer relationships, explain recommendations clearly, and maintain trust through transparent communication and timely updates.Experience working within dealership DMS platforms (CDK, Reynolds & Reynolds, ADP, or similar), with accurate documentation and strong attention to detail.Strong technical understanding of maintenance and repair needs, enabling effective triage, accurate write-ups, and confidence when discussing service recommendations with customers.Exceptional organizational and time-management skills, including the ability to prioritize ROs, manage promise times, and support shop efficiency.Customer-focused mindset with professionalism, teamwork, and pride in delivering an outstanding service experience.Valid Driver’s License and a clean driving record.Benefits:401(k) with company matchEmployee Stock Ownership Plan (ESOP)Health, dental, and vision insuranceTuition AssistanceOpportunities for career growth within CMA’s dealership networkEmployee discounts on vehicles and servicesPre-Employment ScreeningEmployment is contingent upon successful completion of a background check and drug screening. CMA is a drug- andalcohol-free workplace.If you’re an experienced Service Advisor looking for strong earnings, stability, and leadership that valuesprocess over chaos, we should talk. Apply today.Compensation details: 75000-125000 Yearly SalaryPI60e21c6d6fb2-37483-38812407