Customer Service Administrator - $18-$21/hr

ApplyJob TypeFull-timeDescriptionLove Where You Work!At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success.Customer Service Administrator - $18-$21/hrLocation: Raleigh, NC (Carolina Regional Office)Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PMJob Type: Full-Time (On-Site)What You'll Do* Serve as the primary contact for residents, homeowners, and Board members* Provide reception coverage in the mornings, greeting visitors and managing incoming calls* Support Community Support Assistant (CSA) responsibilities in the afternoons* Provide high-level administrative support, including reports, correspondence, and record management* Manage resident communications and ensure timely, accurate responses* Prepare newsletters and official community communications* Support Board operations and track follow-up items* Maintain front desk professionalism and assist with office operationsWhat You Bring* 2+ years of customer service and administrative experience* Prior HOA experience a plus* Strong business writing and professional communication skills* Proven ability to manage multiple priorities with accuracy and efficiency* Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)* High level of professionalism, discretion, and problem-solving ability* Valid driver's license, reliable transportation, and auto insuranceCompensation & Benefits* Medical, dental, vision, life insurance, and FSA options* 401(k) with company match* Paid time off, holidays, vacation, and personal days* Training and career development through Towne University* Referral bonuses, recognition programs, and a supportive team environmentWhy Towne Properties?* Family-owned and operated since 1961* Recognized as an Energage Top Workplace (2018-2025)* Opportunities for long-term growth and advancementApply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.