Dental Treatment Coordinator

We are a private practice located in central San Diego with wonderful patients and an incredible team. Our office is looking specifically for a treatment plan coordinator who's well versed in cosmetic, implant, and restorative dentistry. We are fully staffed up front but excited to expand the front desk team to help better serve our patients and keep the office systems flowing! Our front desk team prides itself on having long standing systems in place that helps automate and streamline our operations. We use lots of innovative technology to help with patient intake, recall, treatment planning, etc. We truly pride ourselves in providing a tranquil, relaxed environment for our patients while providing the absolute best quality care. Daily Tasks Assist front desk checking-in and check-out patients Assist front desk with new patient calls and email leads Present treatment plans and discuss insurance benefits with the patient as well as financing options Overcome patient objectives, especially when relating to high-end cosmetic dental procedures that are not covered by insurance Use financing as a tool to overcome financial objectives Schedule patient appointments Deliver excellent customer service to our patients and ensure that they have fast and thorough new patient lead follow-up protocols for maximized lead conversion Requirements Minimum 2 years of dental experience In-Depth understanding of cosmetic, implant, and restorative dentistry. As well as a thorough understanding of dental insurance, as it relates to dental treatment so that a comprehensive plan can be presented Duties for our Dental Treatment Coordinator include: Explain the treatment plan, address patient concerns and answer any questions. Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options. Track patient accounts receivable and outstanding balances to ensure timely payment. Perform general office duties and other duties as required. Schedule: Monday through Friday, 8am to 5pm Job Type: Full-time Pay: $20.00 - $35.00 per hour Benefits: 401(k) matching Dental insurance Free parking Health insurance Paid sick time Paid time off Schedule: Day shift Monday to Friday No weekends Experience: Dental Front Desk: 2 years (Required) Dentrix: 1 year (Required) Work Location: In person