Customer Success Manager (French)

Customer Success Manager (French Required)Hybrid (3 days onsite, 2 days remote) – Brisbane, CATo get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.About OdooOdoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.About the job:As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo's integrated suite of business applications. This role is ideal for someone who enjoys working at the intersection of software and business, guiding clients through every stage of their Odoo journey from implementation and adoption to renewal and expansion.You will gain a deep understanding of how Odoo's solutions address operational challenges across various industries. We're looking for someone proactive and customer-focused who takes ownership, builds lasting relationships, and is driven by helping businesses grow through technology.Responsibilities:Contact customers currently using OdooAnalyze clients' business operations and drive adoptionExecute all phases of a subscription renewal planBuild and maintain relationships with clientsEmpathize with customer needsBe part of the entire sales cycleQualifications and Requirements:Bachelor's Degree or an equivalent combination of education and experienceFluency in English and French (professional or native/bilingual: reading, writing, and speaking)Experience negotiating and closing new businessPassion for software products1-2 years experience in salesProficiency in G-Suite applications preferredExcellent communication skillsProven track record of exceeding quotaNice to Have:Experience with ERPExperience in a SaaS companyAvailable immediatelyAn affinity for business operationsAdditional languagesCompensation and Perks:Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter BenefitsPTO (Paid-time-off), paid sick days, and paid holidaysEmployee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesThe estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.