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Service Technician
Wilmington, NCMarch 30th, 2026
Job Overview:The Service Technician II position is responsible for the maintenance and repair of commercial cooking equipment, commercial refrigeration and or commercial HVAC.Primary Responsibilities:Troubleshoots and repairs commercial kitchen cooking, refrigeration and HVAC equipment.Communicates with branch office to order parts for repairs.Communicates with customer and branch office regarding status of repairs.Completes service tickets according to procedures.Monitors truck stock to insure required parts are stocked on vehicle.Maintains service vehicle, tools, and uniforms representative of Whaley quality.Meets reasonable on-call requirements.RequirementsMust be at least 18 years of age.Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.Valid Driver's license and driving record that aligns with our safety standards.Completion of a satisfactory background check and drug screen is required.Ability to work independently.Dependability.Accurately and promptly completes required paperwork.Excellent customer service skills.Stable work historyWorking / Environmental Conditions:Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.Extensive daily travel to work site location.Exposure to hot grease from fryers.On-call weekend rotation (frequency varies with branch size).Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).We Offer:SIGN-ON BONUS AVAILABLE FOR EXPERIENCED TECHNICIANSCompetitive Salary & On-call PayCompany Vehicle & Cell PhoneUniforms ProvidedMeters & Test EquipmentContinuing EducationIndustry Certification401k & Profit SharingPaid Holidays & VacationMedical & Dental BenefitsShort-Term DisabilityLong-Term Disability Insurance (company paid)Life Insurance (company paid)FIND YOUR NEXT FAVORITE WORK HOME!!Visit the Whaley career site and grow with us.www.whaleyfoodservice.com/careersWhaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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