Front Desk Manager

Company DescriptionNailoscope is San Diego's premier nail spa, dedicated to combining beauty, relaxation, and self-care. Known for innovation and a customer-first philosophy, our skilled team delivers the latest trends in a tranquil and welcoming atmosphere. At Nailoscope, every visit is thoughtfully designed to leave clients feeling pampered and renewed. Located in San Diego, we take pride in offering exceptional services that exemplify #TheNailoscopeWay.Role DescriptionThe Front Desk Manager is a full-time, on-site position based in the San Diego Metropolitan Area. This role involves overseeing daily front desk operations, providing outstanding customer service, managing appointments and reservations, and fostering a welcoming environment. Additional responsibilities include maintaining client satisfaction, assisting with inquiries, and ensuring smooth communication between clients and staff.QualificationsProficiency in Customer Satisfaction and Customer Service, with a focus on creating a welcoming guest experienceStrong Receptionist Duties and Reservations management skills, including scheduling and managing appointmentsExceptional Communication skills, both verbal and written, to interact effectively with clients and team membersOrganizational and multitasking abilities to handle a fast-paced environmentFamiliarity with spa or salon settings is a plusProficiency in scheduling software or CRM systems is an advantage