IT Systems Administrator

Build Your Career as an IT Systems Administrator in a Growing CompanyAt ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist.You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too.Do we have your attention? Keep reading.ProMach's Zalkin and Federal divisions are seeking a talented IT System Administrator responsible for maintaining stable, secure, and well-functioning IT systems while providing high-quality support to end users both onsite and remotely. This is a hands-on, execution-focused role requiring strong technical skills and the ability to work independently within established IT standards.This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership.Are you motivated about this work?Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructureEnd User support for desktops, laptops, mobile devices, printers, and business & productivity applicationsPerform system patching and updates using N-ableMonitor system performance, uptime, and overall environment healthSupport and maintain network infrastructure including switches, routers, firewalls, and wireless systemsProvide onsite support for the Statham location and remote support for an out-of-state siteServe as escalation point for complex technical issues and manage ticket flowAdminister Active Directory including user setup, deactivation, and access managementSupport Syteline ERP-related IT functions, Access databases, and SharePoint environmentsMaintain backup and recovery processes and follow corporate cybersecurity proceduresManage IT assets including hardware inventory, software licensing, and lifecycle trackingCreate and maintain documentation including SOPs, onboarding/offboarding processes, and support proceduresCoordinate with vendors and support projects as directed by Business Unit IT leadershipExecute all work in alignment with established IT standards and directionIf this sounds like you, we want to connect!Qualifications3 - 5+ years of hands-on IT Systems Administration experienceStrong experience with Windows Server, Hyper-V, and Active DirectorySolid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching/routing)Experience with patch management tools such as N-able or similarExperience supporting multi-site environments (onsite and remote)Proven ability to manage daily IT operations independentlyStrong troubleshooting, organization, and prioritization skillsExcellent communication and customer service mindsetDemonstrated ability to operate effectively within established IT standards and processesAbility to appropriately escalate and obtain IT leadership approval for changes outside routine support and maintenancePreferredExperience in a manufacturing environmentExposure to Syteline ERPExperience with SharePoint and Access databasesFamiliarity with backup solutions (e.g., Barracuda, Veeam)What's in it for you?There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!We are an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.J-18808-Ljbffr