Job Medical Front Office - Patient Service Specialist

Patient Service SpecialistWhen patients enter our outpatient physical therapy center in Lawrenceville, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Responsibilities include greeting and registering patients and providing information about what to expect during their visit and information about their next appointment as they check out. You'll also schedule patient appointments in person and via phone, communicate regularly with attorney offices, insurance companies and translation companies, market operational leaders, and business development team. Additionally, you'll collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.Minimum qualifications include a high school diploma or GED, one year of front desk experience, and health care experience. Preferred qualifications include insurance verification experience, one year of scheduling experience, and customer service experience.Go anywhere with us! 1900 centers in 39 states offering internal movement. Equal opportunity employer/including disabled/veterans.