Assistant Concierge Manager

Our established and highly regarded luxury hospitality client in Maui is seeking its next Assistant Concierge Manager. This role is perfect for a service-focused leader who thrives in a luxury setting, creating memorable guest experiences while developing a top-notch concierge team.Assistant Concierge Manager Responsibilities:Deliver exceptional guest service and handle VIP needsLead, train, and schedule the concierge teamCoach staff to meet luxury service standardsBuild local vendor relationships and curate unique guest experiencesStay current on Maui's top events, attractions, and diningCollaborate with other departments for seamless serviceManage guest requests, reservations, and systemsResolve guest issues with professionalismAssistant Concierge Manager Qualifications & Certifications:2+ years of hotel leadership (concierge preferred)Strong luxury guest service knowledgeExcellent communication and problem-solving skillsOrganized, detail-oriented, and tech-savvyHawaii Food Handler's Card, Maui Liquor Card, Tuberculosis ClearanceLes Clefs d'Or membership preferredAssistant Concierge Manager Compensation:$75,000 – $83,000 base salaryCommission plus annual bonusGenerous relocation packageJOB ID175203J-18808-Ljbffr