Clinical Care Coordinator - Twin Cities Orthopedics

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers.This is a full-time position working Monday-Friday 8:00am-4:30pm out of our Plymouth and Maple Grove locations.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.Essential Functions Prepare, stock, and clean exam roomRoom patients, obtain medical history and prepare for examMaintain an efficient, organized clinical flowAssist with documentation of patient data into electronic health records systemPrep for injections, change dressings, apply durable medical equipment, , and remove sutures/staples under provider directionApplication and removal of casts and splintsEnsure coding requirements are followed during entry of patient informationProvide patient educational materialsAssist with collection and processing of specimensAct as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the providerAssist Providers in procedure room with injections and minor proceduresAssist with medical supply inventory and orderingScreen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s electronic chartProvide communication and liaison between providers and patientsSchedule patient appointments, surgeries, and diagnostic tests.Obtains referral and/or authorization requirements per insurance guidelines.Provide follow up to patient inquiries, contacting provider as necessaryProcess mail and correspondenceCoordinate the transmission and acquisition of patient recordsMaintain Physician schedule, communicating changes appropriatelyAdditional functions may include:Prep for clinics - gather and verify pertinent patient information; compile patient medical data.Build Physician schedule and maintain scheduling templateTranscription or medical scribingAssist physician with legal practice, etc.Assist in office with faxing/mail/forms for PCC team members working remotelyCoordinate and complete patient paperwork/formsManage tasks in the EMR by appropriately routing and completing them in a timely manner Coordinate on-call consults, rounding, follow-up, etc.Able to support multiple specialtiesAny and all other duties as assignedEducation And Experience RequirementsHigh School diploma/GED or equivalent requiredCertified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or Certified Nursing Assistant (CNA); or equivalent experience preferredUnderstanding of medical terminology, anatomy, and physiology strongly preferredKnowledge of diagnostic procedures, pharmacology, and treatment assessments preferredAdministrative or medical office experience preferredTranscription experience required, where applicableCustomer service experienceBenefits & Compensation:  Actual starting pay will vary based on education, skills, and experience. A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more click here.Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.Working ConditionsFrequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.Requires the ability to stand, walk, bend, and move continuously throughout the shift.Must be able to frequently perform physical activities such as pushing, pulling, and reaching.Visual acuity to read electronic and paper documents.Auditory ability to participate in phone or video calls clearly.Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).SettingClinicEssential Requirements: Ability to: Comply with company policies, procedures, practices, and business ethics guidelines. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance. Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.  Notes Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilitiesPlease note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.