Dispatcher/Service Coordinator

Overview : The Dispatch Service Coordinator serves as a liaison between the customer, LATAM – El Salvador Backoffice and the CFS/warehouse team . The individual will manage multiple tasks at a time while having a can do attitude. The individual’s strong work ethic will be key to successfully managing multiple levels of communication within the organization. Bilingual: Spanish/English Job Duties Responsible for dispatching and scheduling work orders. Utilizing technical applications such as customer service systems, field service systems, customer information systems, and field radio systems. Assists in development and implementation of dispatching applications and system support. Coordinates service or repairs on behalf of employees, customers, or the general public. Communicates with customers, setting up services such as installations or repairs, relaying information to workers and keeping careful records of services and transactions. Checking pre-alerts for anything coming into station gateway Sort and breakdown paperwork for CFS team based on customer requirements. Tracking all inbound freight and status (pending breakdown, waiting pallet counts) Updating CFS volume tracking report multiple times a day. Checking in drivers Delivery orders printed / customs releases. Getting that paperwork ready for the warehouse team Driver pre-check for specific customers Coordinate pickups at the airport with various truckers. Consolidates trucking company communication. Work with AMS specialists all nominations/PTTS filed. Pays ISC including sending receipts to operations offices. Responsible for sealing the outbound loads and getting drivers their paperwork. Routing freight to zones from charter flights/Creating PMC list for warehouse team. Experience and Education Performs work under general supervision Handles moderately complex issues and problems, and refers more complex issues to higher-level staff Possesses solid working knowledge in dispatching, and freight movement Requires a high school diploma 2 to 4 years of experience Cargo Wise One a plus Competencies Oral and written communications skills. Bilingual: Spanish/English Organizational skills. Ability to understand and follow directions. Clerical skills. Ability to multi-task and prioritize. Time Management, Critical Thinking, Responsive Customer services skills. MS Office – Proficient to Outlook and Excel, EFL provides cutting-edge supply chain solutions to the world's most successful companies. We’re a fast-growing transportation company and we’re just getting started! We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekends as needed Application Question(s): Are you available to work weekends if needed? Experience: freight forwarding: 2 years (Required) Container Wearhouse: 2 years (Required) Dispatching: 2 years (Required) Cargowise One System: 1 year (Preferred) Ability to Commute: Doral, FL 33172 (Required) Work Location: In person