Remote Customer Retention & Sales Specialist

Socket.dev is seeking a Customer Service Retention & Sales Representative to deliver exceptional customer experiences while identifying opportunities to retain customers and promote products or services. The role blends customer service, problem-solving, retention expertise, and sales-driven engagement to ensure positive outcomes and business growth. The ideal candidate will listen carefully, resolve concerns with empathy, and recommend solutions that improve the customer experience and loyalty.#J-18808-Ljbffr