Registered Nurse Clinical Supervisor

Job Description \n\nTitle: Clinical Supervisor\n\nJob description\n\nAt Care Options for Kids, we bring love, light, and laughter into the homes and communities we serve. We are committed to providing the highest possible quality of service and excellence in every way and with integrity in how we do it. Home Health Care experience as an RN is a must, bilingual is a plus. On-Call Responsibilities are required, including some evenings and weekends on rotation with other Directors of Clinical Services.\n\nPosition Purpose:\n\nUnder the supervision of the Director of Clinical Services, this position exists to act as the supervising nurse to manage the clinical skilled home care staff and to provide the highest quality of care and service for the patients. The Clinical Supervisor position will also work with other team members to establish Care Options For Kids as the provider of choice for clients, caregivers, and referral sources in the region by managing staff to provide excellent customer service, coordinating client services, and forging strong client and caregiver relationships.\n\nExamples of Specific Areas of Responsibility to the Position:\n\n\nProvide clinical leadership and oversight guidance in establishing standards for nursing and other clinical services.\nManages client and customer relationships through excellent customer service.\nProven ability to work independently\nMust be able to solve complex problems and work effectively under time pressure and/or deadlines.\nMust possess strong organizational and interpersonal skills.\nMaintain a high level of communication with office staff to stay aware of new and potential referral sources.\nEstablish relationships with local children's hospitals and their case management/ discharge planning departments to become a referral partner for children being discharged that are in need of home health services.\nMeet with potential clients and describe the benefits of our services, our core values and how Care Options for Kids is different in the care we provide when compared to competitors.\nMaintain a high level of caregiver satisfaction by making goodwill calls, routine in person visits, assist in appropriately matching caregivers within their preferences, etc.\nParticipate in and/or plan networking and/or community events to gain exposure in community.\nGrow the assigned area in client census, service hours, revenue and geographical territory.\nCreate and implement a recruiting plan for caregivers in conjunction with assigned Recruiter including leveraging local nursing schools/programs.\nEnsure any authorizations for service are current and adhered to.\nEnsures that the patient care services provided, and the role of nursing is appropriate to the scope and level of care required by the patients served.\nEnsures compliance with appropriate regulatory and licensing agencies.\nAssures the standards of care is consistent through collaboration with the Administrator and in accordance with clinical patient needs, service line care delivery, and nationally recognized standards.\nDevelops short and long-term goals based upon organization-wide goals and growth objectives and may develop operating budgets for the nursing and ancillary departments, based on organization-wide goals and growth objectives. May also be responsible for directing and managing the department operations within established budgets.\nDevelops written objectives, standards, policies, procedures, and quality improvement activities for Nursing and other ancillary services.\nAssists in establishing staffing protocol in accordance with established standards, and patient care standards of the agency based on census and acuity.\nAssures the credentialing of nursing staff and clinical staff, including education, licensure, competencies, and relevant certification.\nResponsible for hiring, evaluating, and providing necessary disciplinary action, and termination when indicated, of nursing employees based on their performance in accordance with the company policy.\nCollaborates with the Executive Staff and superior clinical representatives to ensure consistent standards of patient care and operations.\nAssists with the establishment of standards and processes across the Home Health continuum and with the education of staff to meet clinical practice standards.\nFacilitates communication, establishes goals and objectives for the department, resolves problems, and evaluates nursing care delivery to continually improve the quality of patient care.\nEncourages collaboration among persons under his/her jurisdiction to promote coordinated delivery of patient care in accordance with the regulatory standards of all clinical services.\nIf required to make patient visits; ability to travel within region; some exposure to unpleasant weather; PRN emergency calls must be available at all times either in person or via telecommunications.\nInteracts with clients with compassion and respect.\nAssists with emergency situations.\nProvides documentation that reflects services for each client in accordance with license standards.\nMaintains the confidential nature of all patients and company activities.\nBe available during office hours for survey and after hours for issues that arise.\nInvestigate and resolve all client and caregiver complaints timely.\nEffectively communicates concerns about patient health to the Area Director of Clinical Services and follows up as necessary.\nReports to the Area Director of Clinical Services and Compliance.\nPerforms other duties as assigned.\nKnowledge of CubHub is a plus.\n\n\nEducation:\n\n\nRegistered Nurse with a minimum of an Associate's Degree is required, Bachelor's Preferred Experience:\nMinimum of 3 years as a Registered Nurse with one year experience in home healthcare and at least 1 year of supervisory experience.\nMust meet all federal, state, and local contract and program requirements.\nExperience in quality management preferred.\nExcellent written and verbal communication skills.\nDemonstrated leadership skills with experience in training and managing field staff.\nExperience in regulatory audits such as ACHA or other required contracts.\nProficiency with computers, including Microsoft Office.\nKnowledge of CubHub is helpful.\n\n\nLicensure/Certification:\n\n\nMaintains a valid RN license to practice nursing in the State of Pennsylvania.\nCurrent AHCA Level II Background Screening\nMaintains current CPR Care Options for Kids offers benefits to variable-paid employees based on certain measurement periods. These benefits are available to eligible/qualifying employees and are provided to assist in managing the health of you and your family. Full-Time\n\n\nBenefits include:\n\n\nPaid time off\nMedical, dental, and vision\n401K\nOther voluntary products\n\n\nJob Type:\n\n\nFull-time\n\n\nSupplemental pay types:\n\n\nBonus pay\n\n\nExperience:\n\n\nNursing: 3 years (Required)\nHome Health Care: 1 years (Required)\nSupervising: 1 year (Preferred)\nMicrosoft Office: 1 year (Preferred) License/Certification:\nPennsylvania RN License (Required)\n\n\nSpecialties:\n\n\nHome Health\nPediatrics\n\n\nSchedule:\n\n\nMonday to Friday\nOn call Rotation for Evenings and Weekends\n\n\nWork Location:\n\n\nOffice location in Bala Cynwyd, PA\nHybrid\nSome travel required\n\n\nJob Type: Full-time\n\nPay: $85,000.00 - $89,000.00 per year\n\nSchedule:\n\n\n8 hour shift\nDay shift\nMonday to Friday\nOn call\n\n\n#RDADMIN