Operations Supervisor - CuraScript

Operations SupervisorThe Operations Supervisor leads a high-performing warehouse team responsible for accurate, on-time order fulfillment across picking, packing, and shipping. This is a hands-on, working supervisor role you will be on the floor with the team, monitoring productivity and performance standards, directing workflow and daily priorities, and ensuring service standards are consistently met. You will also partner with other departments to share labor when needed and will be accountable for training, coaching and development, scheduling, performance management, and addressing employee relations issues as they arise. We are seeking a high-energy, highly motivated leader who enjoys being actively involved in the operation and driving results. In addition, you can expect full benefits at The Cigna Group and the opportunity to build a long-term career with opportunities for advancement within the company.Essential FunctionsManage team to ensure quality and on-time shipping of all orders (picking/packing/shipping)Conduct one-on-ones with each associate to communicate errors, concerns, and attendanceCoach and train team membersInput daily numbers for area of responsibility for monthly metric reportingWork on the floor with the teamRequirementsHigh school diploma, GED, or equivalent work experience required3+ years of experience in warehouse distribution related functions requiredMinimum of 3 years of leadership experience requiredIntermediate computer skills, including Microsoft Office, requiredDetail oriented with strong focus on accuracy requiredExcellent verbal and written communication skills requiredAbility to effectively establish rapport, present information, and respond to questions related to picking, packing, shipping, and other warehouse operations requiredAbility to quickly resolve problems and develop favorable solutions requiredSchedule (must be able to work):Monthly rotating shift schedule:Month 1: 9:00 AM 6:00 PMMonth 2: 11:30 AM 8:00 PMRotation repeats monthlyIn addition, must work 2 Saturdays per month for UPS pick-up from 3:30 PM 4:30 PMPreferred QualificationsPrior experience using handheld RF units preferredPrior experience using material handling equipment (forklifts, etc.) preferredPrior experience using UPS World Ship preferredKnowledge of AS400 or SAP preferredIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.This role is also anticipated to be eligible to participate in an annual bonus plan.At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.