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Remote Senior CX Operations Leader

GitLabNew York, NYJune 4th, 2026
GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and building a strong team. Responsibilities include partnering with other teams, managing operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and proven people management skills in a SaaS environment.#J-18808-Ljbffr