Delivery Manager

DELIVERY MANAGERDanvers, MA - Full TimeAbout our energyFamily owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture.Why choose Eastern?Extensive benefits including 100% paid insurance optionsMatched 401(k) optionsEmployee & family fuel discounts for your homeState of the art Training Center3.5 Weeks paid time off + 7 paid holidaysVeteran's Day paid holiday for active military and veteransOpportunity for growthComplimentary coffee, snacks, and Thanksgiving turkeyShortened summer hours - full pay, shorter daysWellness reimbursement (gym, exercise classes, and more)Tuition reimbursementAdditional voluntary benefitsPet insuranceAbout this opportunityThe Delivery Manager is responsible for the day-to-day activities of the retail delivery department and those fuel delivery representatives who perform retail deliveries. The anticipated pay range for this position is $77,000 to $83,000.What your role will look likeEnsuring that all retail deliveries are made and handled in a safe, efficient, and appropriate manner, including, but not limited to, that they are performed consistent with all company policies and procedures.Timely reports on all accidents and work related injuries, completing all required documentationMaking sound decisions relative to the scheduling and assignment of delivery personnel to ensure timely and safe delivery of product.Ensure that all company policies, procedures, handbooks, manuals and state and federal codes are adhered to in connection with all retail deliveries and all other fuel delivery representative activities.Maintaining a proficient working knowledge of the Company's safety policies and procedures and implementing them in connection with all retail deliveries and all other fuel delivery representative activities.Provide feedback to employees regarding performance, contributions and areas needing improvement on a consistent basis. Conduct employee evaluations, take disciplinary action, when appropriate, and make recommendations regarding personnel.Responsible for keeping Operations Manager informed of personnel related issues.Facilitate effective communication and coordination of activities among fuel delivery representatives.Supervise the following functions:All logs, and payments collected from customers are turned in daily.Work with Logistics to ensure outstanding delivery tickets are identified, via application system reporting, to prevent customer run outs.Work assigned to fuel delivery representatives is completed safely and that delivery vehicles are kept clean.Ensure that fuel delivery representatives present a neat and clean appearanceMaintain a proficient working knowledge of Out of Gas Procedure.Be receptive of new technologies that will improve efficiency and use as appropriate.Consistently communicate and demonstrate support for the company's Core Values, Mission Statement and Vision.Demonstrate appropriate leadership, enthusiasm, and effective communication.What you'll bring to this role2-5 years management experience5-7 years of relevant industry experienceCandidate is required to reside within the office's coverage area