Renewals Operations Manager

A company is looking for a Revenue Intelligence Operations Manager, Renewals. Key Responsibilities Serve as a trusted operational partner to Renewals Leadership, providing executive-ready insights and support for strategic planning Own the end-to-end renewals operating model, defining and tracking globally consistent KPIs and risk signals Enhance the Renewals Account Manager experience by reducing operational friction and increasing engagement in customer interactions Required Qualifications Experience in operations management, particularly in a renewals or post-sales environment Strong understanding of key performance indicators and metrics related to renewals Proficiency in data analytics and experience with AI-driven tools Demonstrated ability to manage cross-functional initiatives and change management processes Experience collaborating with senior leadership and influencing strategic decisions