Solutions Architect

OverviewADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm in the industry. Our mission is to disrupt the security landscape, drive change, and create a truly safer world. We safeguard organizations' critical assets through data-driven risk management solutions. In addition to traditional security consulting services, we provide unique and customized solutions tailored to individual client needs and risk profiles. Our esteemed clients include industry leaders in the Financial, Bio-Tech, Critical Infrastructure, and Higher Education sectors.Our core values—Balance, Curiosity, Integrity, Respect, Team, and Trust—are at the heart of everything we do. We are committed to embodying these values in every action and interaction. At ADRM, we take pride in our team, who are passionate about their work and the clients we serve. We believe in the importance of work-life balance and support our team members with a comprehensive benefits package.About YouAs a versatile and client-focused Solutions Architect, you excel at bridging the gap between technology and business outcomes. You are energized by working directly with enterprise clients, guiding them through pilots, proofs of concept, and demos that showcase the real-world value of DEFENDER.You thrive in a role where you can wear multiple hats — combining the technical expertise of an engineer, the organization of a project manager, and the passion of an evangelist. Confident in front of both executives and technical stakeholders, you translate complex requirements into clear solutions that drive measurable results.Proactive and collaborative, you anticipate challenges, adapt quickly, and take ownership of ensuring client success. Your ability to build trust, communicate effectively, and demonstrate the power of DEFENDER makes you a key contributor to ADRM.ResponsibilitiesClient Engagement & WorkshopsLead technical discovery sessions and workshops with client stakeholdersTranslate business requirements into DEFENDER pilot/POC configurationsPilot & POC DeliveryUnderstand client environmentsDrive end-to-end platform implementation including pilot execution, testing, validation, and status reportingCapture feedback and translate into product/feature requestsDEFENDER demonstrations & evangelismAct as the technical expert during client evaluations and sales cyclesDevelop playbooks, documentation, and best practicesProvide training to client operators and internal ADRM team membersWork closely with clients, product developers and engineering teams to influence roadmapPartner with business development and sales on proposals and RFP responsesOther duties as assignedQualificationsBachelor's degree in Business, Computer Science, Engineering, or a related field preferredProven track record of bringing technology products to market and driving adoptionExperience in the physical security industry, system integration, or managed services a plus4+ years in a technical solutions/pre-sales/implementation role (e.g., Solutions Engineer, Pre-Sales Architect, Technical Consultant)Experience with SaaS platforms, API integrations, and cloud infrastructureStrong technical background — comfortable with system integrations, security concepts, and enterprise IT environmentsExcellent communication and presentation skills; able to translate complex technology into client valueFamiliarity with physical security technologies (IP cameras, VMS, access control)Experience with AI/ML-driven platforms or data analytics dashboardsHands-on, proactive, and able to thrive in a scale-up environmentAbility to function well in a high-paced environmentFlexibility to adapt to changing priorities and tasksAbility to pass a comprehensive background checkWhy ADRMBe part of a forward-thinking physical security firm that is reshaping the industryWork in a collaborative environment that values balance, respect, and integrityContribute to a mission-driven company with a commitment to creating a safer worldADRM covers 100% of health, dental, and vision insurance premiums for team members and their dependentsEnjoy a robust 401(k) plan that includes a generous company match and profit sharingTeam PrideBecause at ADRM, our people are why we existSeniority levelMid-Senior levelEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesSecurity and InvestigationsReferrals increase your chances of interviewing at ADRM by 2xGet notified about new Solutions Architect jobs in Woburn, MAJ-18808-Ljbffr