Network Engineer

One of our leading auto insurance client is seeking a Network Engineer for a Permanent full-time position. Essential Job Functions: Oversee day-to-day operations of IT (incident management, problem management, change management, vulnerability management, monitoring, etc.Resolving requests and incidents with a high sense of urgency, Prioritization and taking ownership. Ongoing support for network upgrades, repairs, and new hardware implementation throughout the infrastructure.Maintain Metrics and ticketing system and produce ongoing reports to business leadsAbility to handle emergencies during non-business hours, including on-call, evenings, and weekends.Responsible for development, documentation, and maintenance of information security policies, procedures.Manage vendor and Procurements of hardware and softwaresCollaborate with business units and teammates to identify, prioritize, plan, and implement continuous service improvement opportunitiesOversee the organization’s cyber security training program for end-usersSupport IT audits and documentation as requiredPerform other duties as assigned. Experience/Qualifications: Four-year degree in a technology field or equivalent working experience 5+ years in expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup).Expert experience in one or more in network devices and infrastructure like Palo Alto networks, Juniper or Cisco and windows servers.Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery.Expertise in Diagnose, troubleshooting, and resolve in routing, firewalls, switches Windows and Mac is required.Experience with network security and monitoring tools like Datadog, SolarWinds etcProblem solving skills and ability to work under pressureHands-on experience within a multi-location environmentTeam player with a high level of dedication and commitment to excellence.Excellent written and verbal communication skills are required Working Knowledge of one of the cloud AWS or GCP or Azure is requiredTechnical certification in Cisco/Security/Windows or any relevant field is a plus. BenefitsComprehensive health benefits including medical, dental and vision coverageGenerous paid time off (PTO days, sick days, and holidays)Flexible spending options with FSA & HSA plansLife and AD&D insurance401(k) with company match Voluntary benefits such as legal services, pet insurance, and identity & fraud protection24/7 Employee Assistance Program (EAP) for employees and their familiesHealth & wellness perks including gym discounts, wellness reimbursements, and reward programsFun, engaging in-office events that support our culture Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork.We also offer a hybrid schedule: team members work onsite four days a week and can work remotely one day a week.