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Case Manager Wheatfield
North Tonawanda, NYMarch 26th, 2026
Case Manager Wheatfield
Job Locations
US-NY-North Tonawanda
Category
Senior Living
Type
Regular Full-Time
FLSA Status
Non-Exempt
Shift
Days
Department
Senior Living
Corporation Name
DePaul Adult Care Communities (DACC) NY
Overview
Wheatfield Commons, a DePaul Senior Living is seeking a compassionate and organized Case Manager to support residents and develop and maintain person-centered service plans. The ideal candidate has a combination of education and experience in Human Services, preferably in Assisted Living/Memory Care, along with collaboration skills when working with residents, families, community partners, and regulatory agencies. LPNs encouraged to apply! Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits (see below for details) Pay range for this position is $26.65 - $26.95
Responsibilities
* Respects and maintains resident rights and confidentiality and demonstrates a caring, positive attitude toward all residents, staff and guests and service providers. * Assumes primary responsibility for coordinating and performing services necessary to provide socialization skills. * Completes admission paperwork with new residents and resident representative and assists resident with becoming acclimated with the community. * Works with residents to encourage healthy connections with family and community as well as develop new interests and form new support systems. * Maintains accurate and timely records of case management interventions, appointments, recommendations and follow-up in each resident's file. This includes developing of a Person-Centered Service Plan upon admission and reviewed/updated every 6 months and as needed in conjunction with the resident's responsible party, resident's physician and home care agencies. * Provides one-to-one support for residents related to emotional, behavioral, social and emotional concerns. * Works with the Resident Care Director to ensure that the residents obtain/maintain a primary physician of their choice and have access to other services as needed to maintain their optimal health/mental health. * Actively networks and maintains links with other health care and human service organizations. Make appropriate referrals according to residents' needs. * Assist residents in need of alternate living arrangements to make and execute sound transfer and/or discharge plans. * Assists with annual rent increases, coordinating paperwork along with the administrator. Coordinates paperwork when there is a room/rent change. * Conducts annual case management evaluations * Manages and completes Long Term Care Insurance process with resident and resident representative. * Attends and participates in staff and team meetings. * Perform other duties as assigned and is available as needed to ensure that all residents' needs are met. Required Skills & Abilities: * Ability to communicate with residents and staff in English * Ability to read and write English * Ability to lift up to 30 pounds unassisted * Ability to visually observe residents, to hear emergency systems and verbal needs expressed by residents. * Ability to turn, stoop, bend and stretch in order to assist residents. * Ability to stand for prolonged periods. * Ability to use equipment competently. * Ability to respond to emergencies, i.e., resident choking, evacuation of residents and visitors in the event of fire
Qualifications
* Must be at least 18 years of age. * Bachelor's degree with major course work in Human Services plus one (1) year of full-time work experience in a related field; or an Associate's degree with major course work in Human Services plus three (3) years of full-time work experience in a related field, or a High School diploma or GED plus five (5) years of full-time work experience in a related field. * Well-developed organizational skills. * Ability to work effectively with inspectors, monitoring and licensing agencies. * Must have the required annual Tuberculosis (TB) testing and annual Health Assessment completed. * Must have the required references and criminal record check. * Must have a valid New York State driver's license that meets agency's clean driving record policy.
Work Environment
Physical Requirements: * Ability to sit, stand, and use a computer for extended periods. Must be able to lift to 20 lbs., communicate effectively, and perform basic office tasks such as typing, filing, and operating standard office equipment.
Benefits
This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.
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