Remote Senior Customer Support Engineer

ABBYY USA Software House, Inc. is seeking a Senior Customer Support Engineer based in Austin, TX. This role involves solving customer tickets, conducting remote sessions, and providing status updates while monitoring specific customer needs.A Master's degree in Software Engineering or a closely related field, along with a minimum of one year in engineering customer support, is required. Candidates should also have knowledge of programming languages like Java, C#, C++, and more.Telecommuting from within the U.S. is allowed. Please email resumes to Megan Church at megan.church@abbyy.com with reference to codeSCSE26.J-18808-Ljbffr